Starcycle Partners with Welcome to Chinatown to Offer One-on-One Wind-Down & Planning Consultations

As part of a new pilot program from Welcome to Chinatown, Starcycle co-founder and CEO Jaclyn Siu will offer free, in-person consultations to help local small business owners navigate business transitions, whether it’s winding down, pivoting, or planning ahead with clarity.

A Community-Driven Approach to Business Support

Through the Welcome to Chinatown Concierge Program, Jaclyn will be embedded directly within the Chinatown community to provide 20-minute 1:1 sessions, offered in both English and Cantonese. These consultations support small business owners in major decisions like closing, adjusting, or preparing for the future.

This program marks a deeper investment in making founder support accessible, culturally relevant, and built from within the community, not bolted on after the fact.

“I’ve been thinking a lot about what support could look like if it were built into the fabric of a business community — not as an emergency hotline, but as something that’s just there,” said Jaclyn. “This is one small way we’re testing that.”

What Business Owners Can Expect

During these sessions, Jaclyn will advise on:

• Determining whether to pivot or fully close your business.
• Building flexibility and contingency into your business plan.
• Where and how to start the wind-down process.
• Understanding essential paperwork and compliance requirements.
• Managing communication with employees, customers, and partners.
• Finding clarity and confidence as you plan your next chapter.

All sessions are free to the business owner thanks to the support of Welcome to Chinatown.

Shifting the Narrative Around Business Transitions

This partnership also reflects a broader goal shared by both organizations: to destigmatize tough decisions and embed long-term resilience into Chinatown’s small business ecosystem.

“Support shouldn’t just show up when it’s already too late,” Jaclyn adds. “We want to normalize these conversations — not just about shutting down, but about what’s next — and we want to do that in the languages and spaces that matter most.”